TopResume scores higher on Trustpilot (4.2/5 vs 2.7/5 for ZipJob) and has far more verified reviews. Both services are owned by Talent Inc. and offer similar packages ($139–$349), ATS-optimization, and a 60-day interview guarantee. The main complaints for both: template-heavy output, slow revisions, and uneven writer quality. If you choose either, get the mid-tier package with the interview guarantee and expect to provide detailed feedback during revisions.
Unlike standalone resume services, Careery bundles resume writing with team assistance, LinkedIn optimization, mass applications (500–5000), content syndication, and an employment guarantee—if you don't land a job, you get free applications and a strategy reset, no questions asked (even if you got employed but are still looking for a better offer). Instead of paying $300 for just a resume, you get the full execution layer. See: Careery Pricing.
- TopResume vs ZipJob at a glance (pricing, turnaround, guarantees)
- Trustpilot and BBB review breakdown for each service
- Pros and cons: what real users say
- Which service fits entry-level, mid-career, or executive job seekers
- When to skip resume services and DIY instead
- What to do after you get your resume (hint: it's execution)
Quick Answers
Is TopResume better than ZipJob?
Based on Trustpilot ratings (4.2 vs 2.7) and volume of reviews (14,000+ vs 1,100+), TopResume has a stronger track record. However, both services receive similar complaints: templated output, slow support, and inconsistent writer quality.
How much does TopResume cost?
TopResume packages range from ~$149 (resume only) to ~$349 (resume + cover letter + LinkedIn). Executive packages can cost $500+.
How much does ZipJob cost?
ZipJob starts at ~$139 (Launch: resume only). Fast Track (~$189) adds a cover letter and interview guarantee. Premium (~$299) includes LinkedIn. Executive packages go up to ~$799.
Do these services really get you more interviews?
Both offer 60-day interview guarantees (on mid+ packages), but guarantees are conditional—usually requiring proof of active applications. Results vary widely; a better resume helps, but execution (applying fast, to the right roles) matters more.
Should you pay $150–$350 to have someone rewrite your resume? And if so, which service is worth the money—TopResume or ZipJob?
This guide compares both services based on verified Trustpilot data, real user complaints, pricing, and what the guarantees actually cover. No affiliate links, no sponsored opinions—just a factual breakdown.
TopResume vs ZipJob: Quick comparison
Both TopResume and ZipJob are owned by Talent Inc., the same parent company. This explains the similar pricing, package structure, and user experience. But review scores differ significantly—TopResume has a higher Trustpilot rating and 10x more reviews.
Same parent company, different brand positioning. TopResume is the larger, more established brand. ZipJob has fewer reviews and a lower average score.
TopResume review
What TopResume offers
TopResume is one of the largest resume writing services in the US. It offers:
- Professional resume rewrite by a human writer
- ATS optimization (formatting that passes applicant tracking systems)
- Cover letter and LinkedIn profile (in higher packages)
- 60-day interview guarantee (if you don't get 2x more interviews, they rewrite for free)
TopResume pricing (2026)
The 60-day guarantee typically requires you to actively apply to jobs and provide proof of application volume. It doesn't mean you'll definitely get hired—it means they'll revise if you're not seeing improvement.
TopResume pros and cons
- + Higher Trustpilot rating (4.2/5) with 14,000+ reviews
- + Fast turnaround (often 4–7 business days for first draft)
- + Interview guarantee included in most packages
- + Large writer network with varied industry expertise
- − Output can feel templated or generic (common complaint)
- − Writer quality varies—some users report typos and formatting issues
- − Revisions can take time; some users feel rushed to approve
- − Strict no-refund policy once work begins
Trustpilot breakdown: TopResume
- 73% 5-star reviews
- 11% 4-star
- 2% 3-star
- 2% 2-star
- 12% 1-star
The 12% 1-star reviews often cite: poor personalization, grammar errors, slow support, and difficulty getting refunds.
ZipJob review
What ZipJob offers
ZipJob is positioned as a budget-friendly alternative with similar services:
- Resume rewrite with ATS optimization
- Cover letter and LinkedIn (in higher packages)
- 60-day interview guarantee (Fast Track and Premium only)
- Phone consultation (optional add-on)
ZipJob pricing (2026)
ZipJob's cheapest package (Launch) does not include the 60-day interview guarantee. If you want the guarantee, you need Fast Track ($189+) or higher.
ZipJob pros and cons
- + Lower entry price ($139 for resume only)
- + ATS-focused optimization
- + 60-day interview guarantee on mid+ packages
- + Some users report good individual writers (ask for names like Shane, Theo)
- − Much lower Trustpilot score (2.7/5)
- − Fewer reviews = less track record
- − Common complaints: grammar errors, template output, poor communication
- − Refund/cancellation issues reported (BBB complaints)
Trustpilot breakdown: ZipJob
- 74% 5-star reviews
- 10% 4-star
- 2% 3-star
- 2% 2-star
- 12% 1-star
Despite similar star distributions, ZipJob's overall score is lower (2.7 vs 4.2). This may reflect the weight of negative reviews or verification patterns.
Side-by-side comparison
What real users say
Common positive feedback (both services)
- "My resume looks much better and more professional."
- "Writer was responsive and made quick changes."
- "Got more callbacks after using the new resume."
Common negative feedback (both services)
- Templated output: "Felt like they just plugged my info into a template."
- Typos and errors: "Had to point out basic grammar mistakes."
- Slow revisions: "Writer went silent after the first draft."
- Refund issues: "Couldn't get my money back even though the work was poor."
- Rushed deadlines: "Felt pressured to approve before I was ready."
Even though my writer was responsive, the final deliverable is simply not usable. Mountains of run on text and formats that make it a challenge to even read.
My Resume writer was fast and efficient. My new resume is very professional and represents me very well. I was pleasantly surprised.
Which service is right for you?
Choose TopResume if:
- You want the service with more reviews and a higher Trustpilot score
- You're mid-career or executive level
- You want more writer options (larger network)
Choose ZipJob if:
- You're on a tight budget and only need a resume (no guarantee)
- You've heard a specific writer recommendation (some ZipJob writers get good reviews)
- You're comfortable with a smaller, less-reviewed service
Choose neither if:
- You're not willing to actively participate in revisions
- You expect a "done for you" perfect resume with no input
- You're targeting only 2–3 specific companies (networking > resume polish)
When to skip resume services entirely
Resume services can't fix everything
- If your career direction is unclear, a resume service won't solve that—you need strategy first
- If your main bottleneck is application volume, paying for a resume won't help if it sits unused
- If you're applying to 3 dream companies, spend time networking instead of polishing
- If you expect guaranteed results, no service can promise you'll get hired
When DIY makes more sense
- You have strong writing skills and can iterate on your own
- You use AI tools (ChatGPT, Claude) to draft and refine
- You get feedback from recruiters or hiring managers in your network
- Your bottleneck is execution, not resume quality
After you get your resume: Execution matters
A $200 resume is worthless if it sits in your computer. The real work starts after:
- Apply fast: Early applications get more attention
- Apply to many roles: Volume + targeting = results
- Track and iterate: If callbacks are low, adjust
TopResume vs ZipJob: The verdict
- 1TopResume has a significantly higher Trustpilot score (4.2 vs 2.7) and 10x more reviews
- 2Both services cost $139–$349 for non-executive packages and offer similar features
- 3Both receive complaints about templated output, slow revisions, and refund issues
- 4If you choose either, get the mid-tier package with the interview guarantee
- 5Expect to provide detailed feedback—don't assume the first draft will be perfect
- 6A great resume is step one; execution (applying consistently) is what gets you hired
Frequently Asked Questions
Are TopResume and ZipJob the same company?
They're owned by the same parent company (Talent Inc.) but operate as separate brands with different pricing and writer pools.
Is the 60-day interview guarantee real?
Yes, but it's conditional. You typically need to prove you've been actively applying and not getting results. They'll rewrite your resume—not refund your money.
Can I get a refund if I'm not satisfied?
Both services have strict refund policies. Once work begins, refunds are rare. Read the terms carefully before purchasing.
Which is better for executive-level resumes?
Both offer executive packages ($349–$799), but TopResume has more reviews at this level. For true C-suite, consider boutique executive resume writers instead.
Should I use AI tools instead?
AI tools (ChatGPT, Claude) can help you draft and refine for free. If you're a decent writer, DIY + AI + recruiter feedback may be better than paying for a service.
Researching Job Market & Building AI Tools for Job Seekers since December 2020